Reviews of products from our online shops
Product reviews on our platform are checked for authenticity before they are published to ensure that reviews only come from consumers who have actually purchased/used the products reviewed. The check is carried out by making the possibility of submitting a review dependent on a prior login to a registered customer account from which a purchase was made.
Reviews and customer opinions from external platforms
In the case of published customer reviews from external platforms, e.g. Google, we may not be able to verify their authenticity ourselves.